A short note on How I Handle Email communication.
Lately I've had a few people express their unease over my handling of emails, so I thought I'd write - once and for all - about how I deal with email. One of these was phoning me, worried, because I had not responded to her email within 15 minutes of her sending it. Another was complaining because emails I have sent him have never appeared in his inbox. It turned out that his ESP (email service provider) was having a Bad-Config Day.
Please remember that it is eMail. Not eInstantAnswer. Not eGuaranteedDelivery. Not eRegisteredMail. And humble though it is, I find it (still!) indispensable.
Share and Enjoy!